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Store terms

Terms and Conditions

The legal terms for using Baby Bee Blossom and purchasing from our online store.

Policy reference

BABY BEE BLOSSOM (PTY) LTD

South Africa

22 sections · Clear & practical

On this page
  1. 1Overview
  2. 21. Online Store Terms
  3. 32. General Conditions
  4. 43. Accuracy, Completeness and Timeliness of Information
  5. 54. Modifications to the Service and Prices
  6. 65. Products and Availability
  7. 76. Promotions, Discount Codes and Coupons
  8. 87. Accuracy of Billing and Account Information
  9. 98. Optional Tools
  10. 109. Third-Party Links
  11. 1110. User Comments, Feedback and Other Submissions
  12. 1211. Personal Information
  13. 1312. Errors, Inaccuracies and Omissions
  14. 1413. Prohibited Uses
  15. 1514. Disclaimer of Warranties; Limitation of Liability
  16. 1615. Indemnification
  17. 1716. Severability
  18. 1817. Termination
  19. 1918. Entire Agreement
  20. 2019. Governing Law
  21. 2120. Changes to Terms of Service
  22. 2221. Contact Information

Effective Date: 19 June 2026
Last Updated: 9 August 2026

Overview

This website is operated by BABY BEE BLOSSOM (PTY) LTD (registration number 2025/776664/07), trading as Baby Bee Blossom (“we”, “us”, “our”). Throughout this site, these terms refer to Baby Bee Blossom.

We offer this website, including all information, tools and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and policies referenced here or available by hyperlink (including our Privacy Policy and Refund Policy). These Terms apply to all users of the site, including browsers, customers, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version of these Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our online store is powered by Medusa commerce technology and related hosting, payment, courier and communications providers that enable us to sell products and services to you.

Business details

  • Trading name: Baby Bee Blossom
  • Legal entity: BABY BEE BLOSSOM (PTY) LTD
  • CIPC registration: 2025/776664/07
  • Business location: Ballito, KwaZulu-Natal, South Africa
  • Registered office: Our CIPC registered office is in Ballito, KwaZulu-Natal. The full registered office address is available on written request for formal legal correspondence only.
  • Email: info@babybeeblossom.com
  • Phone / WhatsApp: +27 71 687 0787 (WhatsApp)
  • VAT: Not currently VAT registered

Online business only. We do not operate a public shop, showroom or walk-in returns counter. Please do not visit any private or residential address associated with us. All customer contact is by email, WhatsApp or other channels we publish. Returns are handled only by pre-authorised courier instructions — see our Refund Policy.


1. Online Store Terms

By agreeing to these Terms, you represent that you are at least 18 years of age, or the age of majority in your province of residence, and that you have given us your consent to allow any of your minor dependents to use this site under your supervision.

You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including copyright laws).

You must not transmit any worms, viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your access to the Services, without prejudice to any other rights or remedies available to us.


2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including payment card information) may be transferred unencrypted and may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Payment card information is always encrypted during transfer over networks by our payment providers.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service, or any contact on the website through which the service is provided, without express written permission from us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


3. Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


4. Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Product images are for illustration. We make every effort to display colours and details accurately, but we cannot guarantee that your device will display them exactly.


5. Products and Availability

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations in every respect, or that any errors in the Service will be corrected, except as required by applicable South African law (including the Consumer Protection Act, 2008).

Baby products must be used only as directed and under adult supervision. Always follow manufacturer and product instructions.


6. Promotions, Discount Codes and Coupons

From time to time we may offer promotions, discount codes, coupon codes, sign-up offers or other promotional discounts (“Promotions”). All Promotions are subject to these Terms and to any additional terms communicated at the time of the offer.

We reserve the right, in our sole discretion, to exclude any product, brand, collection or category from any Promotion or discount code, at any time and without prior notice. Discount codes may not apply to sale or clearance items, gift cards, bundles, pre-orders or other selected products. Where a discount code does not apply to a product at checkout, that product is excluded from the relevant Promotion.

Unless expressly stated otherwise: (a) only one discount code may be used per order; (b) discount codes cannot be combined with any other Promotion, discount or offer; (c) discount codes have no cash value and cannot be exchanged for cash, credit or any other consideration; (d) discount codes cannot be applied retrospectively to orders already placed or completed; and (e) discount codes are issued for personal, non-commercial use and may not be sold, transferred, published or otherwise distributed without our prior written consent.

We reserve the right to modify, suspend or withdraw any Promotion at any time without notice. This will not affect orders already completed. We further reserve the right to refuse to honour, or to cancel orders placed using, any discount code that in our reasonable opinion has been obtained, generated, distributed or used fraudulently, in error, without our authorisation, or in breach of these Terms.


7. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing and/or delivery address. In the event that we change or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time of the order. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

For more detail on returns, please review our Refund Policy.


8. Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website. Such new features and/or services shall also be subject to these Terms.


Certain content, products and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns or questions regarding third-party products should be directed to the third party.


10. User Comments, Feedback and Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by postal mail or otherwise (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.


11. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.


12. Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product delivery charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order), to the extent permitted by law.

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation pricing information, except as required by law.


13. Prohibited Uses

In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any applicable regulations, rules, laws or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


14. Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us, or as required by applicable law) provided “as is” and “as available” for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

To the maximum extent permitted by the laws of the Republic of South Africa, in no case shall BABY BEE BLOSSOM (PTY) LTD, Baby Bee Blossom, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, delict (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted or otherwise made available via the service, even if advised of their possibility.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under South African law, including liability for death or personal injury caused by our negligence where such exclusion is prohibited, or rights you may have under the Consumer Protection Act, 2008 that cannot lawfully be waived. Where liability cannot be excluded, our total liability shall be limited to the maximum extent permitted by law, and in any event shall not exceed the amount you paid for the product or service giving rise to the claim.


15. Indemnification

You agree to indemnify, defend and hold harmless BABY BEE BLOSSOM (PTY) LTD, Baby Bee Blossom and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.


16. Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.


17. Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or we may deny you access to our Services (or any part thereof).


18. Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect of the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


19. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of South Africa. Subject to any non-excludable consumer rights, the courts of South Africa shall have exclusive jurisdiction.


20. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


21. Contact Information

Questions about the Terms of Service should be sent to us at info@babybeeblossom.com.

BABY BEE BLOSSOM (PTY) LTD
Ballito, KwaZulu-Natal, South Africa
+27 71 687 0787 (WhatsApp)

For formal legal notices, email info@babybeeblossom.com and request our full registered office address. Do not use any private address for unsolicited visits, deliveries or returns.